Rosanna has been working within the finance industry in a range of roles and organsiations for over 20 years. She began her career in finance at St George Building Society, moving into the credit union industry where she has held a variety of positions with a number of customer owned financial institutions. In her time at these various organisations, Rosanna has moved between frontline operations, customer service, lending, administration, marketing and human resource roles gathering a broad range of skills and experience. Since joining G&C Mutual Bank, Rosanna has held positions within marketing, human resources, call centre operations, IT and business development and sales.
Rosanna is the Secretary of the Board Audit Committee, Board Risk Committee and Board Governance, Nominations and Remuneration Committee and is also the Company Secretary. She is the Chair of the Operational Risk Management Committee (ORMC) and a member of the Asset & Liability Committee (ALCo) and the Credit Risk Management Committee (CRMC).
Rosanna has responsibility for corporate services, people & culture and training, marketing and digital applications, contact centre, credit administration and collections and the internal audit function.
Rosanna is also a Fellow of the Governance Institute of Australia and Australian Mutuals Institute. Rosanna is also a Councillor on the Mutual Bank Employers Association.